1. GENERAL

These Terms and conditions (“T&Cs”) incorporate, and should be read together with our agent’s terms or regulations. Your possession of your ticket constitutes your acceptance of these T&Cs.

“TribeGaia Ltd.”, "Baumka", “Us”, “We”, “Our” means TribeGaia Limited and/or its representatives, employees and subcontractors

We reserve the right to implement restrictions/conditions before and during the Event to ensure it is safe. You must comply with any and all reasonable instructions given to you by Event staff and stewards and you may be refused admission or evicted without a refund if you fail to comply.

We reserve the right to refuse admission or to remove any person from the site, without refund, for reasons of public safety, any unacceptable behaviour likely to cause damage, nuisance or injury, or for any breach of these T&Cs.

Tickets are for the Event and any billed Artists and attractions may be subject to change.

No trading or promotional activity is allowed within the site without Our prior written consent. Any unauthorised traders will have their goods confiscated (including any goods with the unauthorised use of the TribeGaia logos) and not returned and may face eviction from the Event.

By entering the site, you give your express consent to your actual/simulated likeness to be included for no fee within any audio or visual recording to be used in any media for any purpose at any time, including CCTV, filming for crime management or security purposes and/or for marketing.

Warning: exposure to loud and excessive music may be damaging to your hearing.

Pyrotechnics, lasers, smoke machines, strobe lighting and special effects may take place during some performances.

These T&Cs are subject to change from time to time in our sole discretion and We will notify you by posting the amended T&CS to the Event website. If you purchase a ticket after any amendment to these Terms, you agree to be bound by the updated version of these Terms.

We shall have no liability for any loss, injury, illness or damage to any person or property sustained at the Event howsoever caused (including by Us and Our agents) in any circumstances unless caused as a direct result of Our negligence and that which cannot by law be excluded or limited. Any personal property brought to the Event is at your own risk.

TribeGaia accepts no responsibility for goods or services purchased from third party traders.

The marks, TribeGaia, the TribeGaia logo, Baumka, the Baumka logo are registered United Kingdom and European Community trademarks and may not be used without the express written permission of TribeGaia Ltd

These T&Cs are governed by English Law and any dispute arising out of or in connection with these T&Cs shall be subject to the exclusive jurisdiction of the English courts.

2. REFUNDS

Refunds are only considered if the Event is (i) cancelled in full and not rescheduled or (ii) materially altered which is a change (other than a rescheduling) which, in Our opinion, makes the Event materially different to the Event that ticket purchasers, taken generally, could reasonably expect. The following are not deemed to be ‘material alterations’: changes to the Event line-up; adverse weather conditions; changes to individual artists, bands or band members; curtailment of the Event where the majority of the Event is performed; and delays to starting a performance or the Event or (iii) by special exception determined by TribeGaia Ltd in its sole discretion. Any refund requests must be made by the original purchaser of the ticket.

Refunds of any booking fees per ticket or per order fees are subject to the terms and conditions of the point of sale.

Refunds must be requested from the point of purchase, no later than three months after the Event.

Personal arrangements relating to the Event including, but not limited to, travel, subsistence and accommodation are at your own risk and We shall not be liable for any losses incurred from personal arrangements or wasted expenditure beyond the ticket refund.

We reserve the right to make alterations to the time, date, duration and venue of the Event in the event of unforeseen or other circumstances, including (but without limitation) Force Majeure, safety and security concerns or decisions from authorised persons or other competent authority.

3. TICKETS AND WRISTBANDS

Unless sold directly to someone you know, it is prohibited to promote the resell of tickets for the Event without first notifying TribeGaia Ltd via messaging our instagram and facebook pages or via email. Doing so allows Us to confirm the resell is legitimate. All conditions of the resell is at your own risk, including the exchange of payment. Ticket resales will only become active within the final two weeks prior to the event.

Tickets purchased from unauthorised sources may be rendered invalid and admission refused. The ticket holder is responsible for their tickets.

For events that consist of multiple areas, tickets must be exchanged for a wristband on first entry at a wristband exchange. No re-admission on tickets. Wristbands are strictly non-transferable and will be invalid if removed, tampered with, transferred or resold. Wristbands must be worn at all times for the duration of the Event.

Customers may be prosecuted if found to have deliberately duplicated and resold tickets for fraudulent gain.

If you have obtained your ticket in breach of these T&Cs and/or if you breach any of these T&Cs then your ticket/wristband shall be void, and all rights conferred on you or evidenced by such ticket/wristband, shall be void. If you seek to gain entry to the Event using a void ticket or wristband then we reserve the right to refuse you entry or evict you from the Event and you may be liable to legal action for trespass. Void tickets/wristbands are non-refundable

Tickets/Wristbands cannot be used as part of any marketing, media or sales promotion, without the prior written consent of TribeGaia Ltd.

TribeGaia Ltd will not issue duplicates for lost or stolen tickets or wristbands. Tickets & wristbands remain the property of TribeGaia Ltd  until the Event closes.

3. DAMAGE/LOSSES

TribeGaia Ltd does not accept any liability for personal or property damages, losses (including surrendered items), injuries or illness sustained at this event - other than caused as a result of our negligence. Attendance at this Event is at your own risk.

We may prosecute you if you cause damage to the site, the site infrastructure, or cause harm to any other person at the Event and/or site.

Climbing onto any structures at TribeGaia is strictly prohibited and TribeGaia will not be responsible for any injuries sustained as a result.

4. PROHIBITED ITEMS

TribeGaia has a No Alcohol and Drugs Policy regarding the possession, use or sale of alcohol and illegal drugs. This includes Nitrous Oxide and all other products banned under the New Psychoactive Substances Act 2016.

Additional prohibited items include: knives (including locking knives); weapons or potential weapons.

This list is not exhaustive, TribeGaia reserves the right to confiscate any potentially harmful items or substances at our discretion.

At the search and entry point, ticket holders will be given the opportunity to give up (AMNESTY) prohibited items in their possession prior to search. Once passed the Amnesty area, any person found in possession of prohibited items may be refused entry or evicted, and will have the item confiscated, and not returned.

Signs or materials displaying discriminatory, derogatory or offensive messages, slogans or images are not permitted.

5. AGE POLICY

Challenge 21 operates on all gates as well as all bars. If you have purchased an adult ticket and are fortunate enough to look under the age of 21, you will be required to provide ID that proves your age. If you cannot provide ID that is valid and in date, you will be refused entry into the Event.

Accepted ID includes: photographic driving license, proof of age card with PASS hologram or a passport.

Photocopies will not be accepted.

Unless otherwise stated, TribeGaia events are for those aged 18 and older. Only persons aged 18 or over on their first day of attending the Event may enter the Event.

ID checks will be carried out upon entry for anyone who looks under 18 years old.

6. LOST PROPERTY

Queries regarding lost property are to be directed to TribeGaia via email or direct message through Instagram or Facebook no later than 3 weeks after the Event.

7. MEDIA POLICY

By entering the festival site you agree to grant TribeGaia permission to use your image in any publicity, marketing or promotional materials.

Filming and Photography is allowed throughout the public site for personal use, we ask that you do it respectfully and to observe data protection law. Photography and filming for commercial purposes can only be undertaken with the prior written approval from TribeGaia Ltd and you must not sell any photography or moving images from the Event for commercial or other gain.

Anyone using cameras or filming equipment (including all mobile devices) is expected to be courteous to their fellow event attendees, and ask permission before taking any up close shots.

Permission from a parent or guardian must be granted before photographing any children.

If you are found to be using films / photos to make a profit onsite, your equipment may be confiscated and you run the risk of being ejected from the event immediately.

If you are found to be taking personal photos or video against a person’s wishes for purposes of harassment or sexual exploitation, or in breach of laws e.g. upskirting, footage and equipment will be confiscated and you will face eviction or arrest.

Photographs or moving images taken at the Event cannot be included in any sponsored programme or in any form of advertising without specific approval.

No broadcaster or filming company may record any performances without TribeGaia's prior permission.

8. SOCIAL MEDIA & OTHER COMPETITIONS

For competitions run by TribeGaia, to qualify for the draw, each entrant must follow the instructions on the specific competition.

All entrants MUST be 18 years or over.

Each person is only entitled to one entry.

The competition closing date is final, and no further entries after this date and time will be counted.

The winner will be contacted by a member of the TribeGaia Team within 28 days of the competition closing.

The winning prize is not refundable, non-exchangeable and non-transferable.

The winner must claim the prize within 7 days and provide us with their full name and email address.

The winner will be picked by a member of the TribeGaia Team, the judges decision is final.

TribeGaia reserves the right to cancel this campaign and draw without prior notice.

TribeGaia Team members and relations are not eligible to win competitions run by TribeGaia.

Any competition that runs in any other media is subject to the terms and conditions provided or to which you are referred to at the time of entering the competition.

Tickets provided as prizes in competitions (whether by TribeGaia directly or by a partner) are for use on the year stated and may not be transferred to a subsequent year unless in case of festival cancellation, in which case they will be rolled on to the following year.