WHO WE ARE

Our website address is: www.tribegaia.co.uk and www.tribegaia.com

WHAT PERSONAL DATA WE COLLECT AND WHY WE COLLECT IT

At TribeGaia, we are committed to protecting your personal information and ensuring that it is used fairly and responsibly. This notice sets out what personal information TribeGaia will collect about you and how we will use this information.

HOW WE PRECURE DATA

We collect our information on the basis of Consent – where the individual has given us clear consent to process their personal data for a specific purpose. This consent may have been given by an email request, online via our website or by other written or electronic means. Further information regarding the lawful basis for processing personal data under the EU General Data Protection Regulation (GDPR) can be found at ico.org.uk

INFORMATION THAT WE COLLECT ABOUT YOU

We will collect information about you so we can provide you with a quotation, advice or an invoice regarding our products and services. We collect information about you when you: email us, request information via our website or the website of one of our third parties. In addition we also collect non-personal information that’s collected automatically from each visitor, such as your device operating system.

CONTACT US IN PERSON

The type of information we collect about you will depend on the purpose for which it is collected and will typically include: Your name and contact details. We will only collect personal information necessary and relevant to fulfil your request.

WHO WE SHARE YOUR DATA WITH

Your data will never be used for shared marketing purposes. The information is stored within a password protected server / devices; which are also used in conjunction with anti -malware protection.

COOKIES

If you use our contact form on our site you may opt-in to saving your name, email address and website in cookies, to enable us to maintain contact with you regarding your enquiry. These cookies will last for one year.

HOW WE USE YOUR PERSONAL INFORMATION

The personal information about you that we have collected will be used to:

Give you advice and guidance

Provide you with access to our staff, performer and volunteer network

Assist with ticket enquiries

We use non-personal information to administer our online and mobile resources, make them better, and to make business decisions about what programs our customers might like.

HOW WE PROTECT YOUR PERSONAL INFORMATION?

We have implemented a number of measures designed to help protect your personal information in our control. We have developed and maintain reasonable administrative, technical and physical safeguards in an effort to protect against unauthorised access, use, modification and disclosure of personal information in our custody and control. However no collection or transmission of information over the Internet or other publicly accessible communications networks can be guaranteed to be 100% secure, and therefore, we cannot ensure or warrant the security of any such information. We have personal information retention processes designed to retain personal information for no longer than necessary for the purposes stated above or to otherwise meet legal requirements.

YOUR RIGHTS

With respect to personal information collected from you while you were in a GDPR Jurisdiction, you have the right to: transparency, access, correction and deletion, portability, who, what, why and where, and restriction/objection (for more information click here).

If you would like to exercise any of these rights, please contact tribegaia@gmail.com. Your ability to exercise these rights is subject to certain conditions and exemptions that you can read about in Articles 12 through 23 of the GDPR. Among those conditions is our right to decline part or all of a request if we cannot satisfy our reasonable doubts and concerns about your identity in a manner that helps us minimize the risk that unauthorized persons might use a GDPR right to access your personal information. We will respond to all requests without undue delay, and in accordance with the time frames, if any, prescribed by the GDPR. If you are not satisfied with how we use your personal information or respond to your requests, you have the right to complain to your data protection regulator. Contact information for the EU data protection regulators can be found here.

CHANGES TO THIS PRIVACY STATEMENT

We reserve the right to change or update this statement from time to time. Please check our online and mobile resources periodically for such changes since all information collected is subject to the statement in place at that time.

The English language version of this privacy statement is the controlling version regardless of any translation you may attempt.​

HOW TO CONTACT US

If you have questions about our privacy statement or privacy practices, please contact us at:

TribeGaia Ltd
20-22 Wenlock Road
London
tribegaiaevents@gmail.com
​N1 7GU